FAQ

Purchases

Q: Can i share my bought resources from your marketplace?

A: No. SyncEngine is fully funded through sales from our marketplace. This means we don’t rely on ads, data monetization, or external funding, ensuring our focus remains on delivering the best experience for you. Every purchase you make directly supports the development, maintenance, and growth of the project.

Q: Newer versions of my purchases are not included?

A: Sometimes! Module updates are handled by their individual developers, and their availability can vary. While some updates are included automatically, larger or more complex updates may require additional consideration or a separate purchase. We recommend checking the module's update policy or contacting the developer for specific details. This ensures you stay informed about the latest features and improvements!

Thank you for being part of our journey and helping us stay independent!

Support

Q: I'm stuck with my SyncEngine project, can i get support?

A: Yes. For coding bugs or missing features we advice you to make a issue on Github. For project specific requests we do handle support mails on [email protected]

Data privacy

Q: How does SyncEngine handle user privacy?

A: SyncEngine is an open-source project and designed with privacy in mind, giving you complete control over your data. By installing it on your own server, you ensure that all data remains securely in your possession, avoiding third-party hosting or reliance on external services.

Q: Is my data secure on SyncEngine's managed hosting?

A: We understand the importance of keeping your data safe. When you choose our managed hosting service, you benefit from enterprise-grade security, dedicated infrastructure, and peace of mind knowing that your data is protected by professionals.